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ELKHART — Truma announced today it appointed Rob Kolean as head of service for its North American headquarters in Elkhart.
Since 1972, Truma has built a best-in-class service network throughout Europe and is continuing that tradition in North America, said Gerhard Hundsberger, president and CEO.
Kolean will support Truma as the company continues to grow its Truma mobile service fleet and opens its new North American headquarters in Elkhart later this year which will include a full Truma sales and service center.
“Truma owners expect perfect customer service to come with our high quality, innovative products,” said Hundsberger. “The next generation of millennial customers will expect an even better service experience than past generations. That’s why Truma is focused on building an outstanding service network throughout the United States and Canada.
“Truma is becoming one of the best service providers in our industry and we are confident that Rob Kolean has the right mindset to help us achieve our service goals,” he added.
Kolean has a degree in business management from Cornerstone University. He recently worked for a supplier in Elkhart and has more than 15 years of experience in operations, customer service and sales management in the auto and RV industries.
“I decided to join the Truma team because of the opportunity to work with a cutting-edge company that offers top-of-the-line RV systems,” said Kolean. “I am excited to grow with Truma and help them continue to give customers outstanding experiences with the company and the products we provide.”
SOURCE: Truma press release