Thetford/Norcold dealer training remains a big draw

ANN ARBOR, Mich. – Thetford Corporation and Norcold Inc. have been known as industry leaders in RV dealer service training for decades – and that continues through the end of this year and into 2019.

It’s estimated that more than 400 service techs will attend Thetford and Norcold training in 25 upcoming service schools – including stops in Idaho, North Carolina and Utah, on the Thetford/Norcold docket for the final three months of 2018.

That’s on top of the about 800 dealer and manufacturer service technicians who participated in 54 training classes around the U.S. and Canada from Jan. 1-Sept. 30, 2018.

In addition to conducting training of its own, Thetford and Norcold work in conjunction with other suppliers, the RV Industry Association (RVIA) and RV manufacturers to schedule service training and make it attractive, easy and worthwhile for service techs to attend.

“Thetford and Norcold have a long history of appreciation for and support of service techs,” said Mary Pouliot, vice president of sales and marketing. “As an industry leader, we recognized the importance of training – and that behind every RVer who loves the lifestyle there’s a service tech keeping his or her RV in tip-top shape.”

A trio of veteran trainers – Chris Black, Brent Grieves and Nathan Richards – will conduct the Thetford/Norcold’s classes and are already prepping for 2019 schools. Together, the trio boasts more than 90 years training experience.

Much of the service school scheduling is done through an RVIA portal. Dealers interested in learning more about future Thetford and Norcold Training Seminars should contact Heather Ing (

For additional information about Thetford, please visit

SOURCE: Thetford press release

Ronnie Wendt

Ronnie Wendt

Ronnie Wendt has been a writer/editor for more than 25 years, working in law enforcement, aviation, supply chain and the RV industry. She's not a stranger to RVs, however. She grew up camping, and still camps as many weekends as she can every year. She is the owner of In Good Company Communications and can be reached at

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