FAIRFAX, Va. — The week of March 12–18 has been designated RV Professional Certification Week by the Society of Certified RV Professionals and the Mike Molino RV Learning Center.
“This week is about recognizing your certified professionals by celebrating their achievements and encouraging others to begin the process of certification through the RVDA-RVIA Tech Certification Program or the RV Learning Center’s parts and service management certification programs,” said RVDA President Phil Ingrassia.
RV Learning Center service management certifications are available for service managers, service writers/advisors, and warranty administrators. There are also certifications for parts managers and parts specialists. Dealers can learn more about professional certification and training opportunities available for fixed operations staff on the RV Learning Center website at www.rvlearningcenter.com.
The RVDA-RVIA RV Service Technician Certification Program identifies service professionals who have demonstrated the knowledge and ability to satisfy established standards in RV diagnostic and repair procedures. Technicians begin with the Registered Technician test and, if successful, can move up to take the Certified Technician exam. Technician certification and training information is available online at www.rvtechnician.com.
Established in 1993, the RV service technician certification program is administered by the Recreation Vehicle Dealers Association (RVDA) and Recreation Vehicle Industry Association (RVIA) under the auspices of the RV Service Technician Certification Governing Board.
The Mike Molino RV Learning Center is supported by dealers, manufacturers, suppliers, distributors, and other RV industry members who are committed to dealership education and the high level of customer service that is provided by educated employees, a release from the organization stated. It supports both the Society of Certified RV Professionals and the Young RV Executives program.
SOURCE: RVDA press release