WINTER GARDEN, Fla. — Prevost announces the official opening of a new service center in Winter Garden, Florida, near Orlando.
The Volvo Group Co. noted that with the addition of the facility its parts and service network continues to grow after opening four new service centers in North America last year. Prevost said it has strengthened its network for parts and service in the industry with 15 locations. In addition, the service network is supported by more than 190 bus-certified Volvo Truck locations.
The Orlando service center, which opened for business initially at the end of August, supports the local economy with a $6 million investment and plans to hire up to 50 employees. It is a full-service facility and staffed by technicians who are factory trained to work on Prevost, Nova Bus and Volvo motorcoaches, as well as other motorcoach brands.
“The efforts and investments we make in continually expanding our network of service centers reflect the importance the Volvo Group places on our American customer base,” said Håkan Agnevall, president of Volvo Buses. “We aim not only to satisfy our customers by providing quality, reliable and sustainable coaches, but also by providing better access to the best services.”
“The opening of this service center is a new demonstration of our commitment to get closer to our customers, meet their needs efficiently and better serve them,” said François Tremblay, vice president and general manager for Prevost. “The Orlando location brings the total of Prevost owned and operated service centers to 15, nearly double the size of the largest competitor network in the North American Market.”
“Our goal is to ensure that our customers have access to our services easily,” added Randy Castillo, services network director for Prevost. “Thus, by growing the number of service centers and combining them with our fleet of mobile vans, we’re offering to our customers more options, more accessibility and more flexibility.”
SOURCE: Prevost press release