Many businesses still aren’t compliant with the American’s with Disabilities Act, which became law in 1990, and the government is taking a renewed interest in ensuring that campgrounds and RV dealerships are accessible to people in wheelchairs.
Today’s guest is Mark Douglass, the founder of RVing Accessibility. He was one of the first guests on this podcast back in 2014.
He has a compelling story to share as someone who was once confined to a wheelchair.
As a result, he is an expert in the intent of the law, and the mechanics of how businesses need to make their facilities accessible to people of all abilities.
Mark explains just how big a problem it is for the RV and outdoor hospitality industries, and he describes some common problems business owners face because they either aren’t aware of the law or think it doesn’t apply to their companies.
He draws attention to some RV manufacturers who have taken big steps to develop RVs are accessible to adults and children who use wheelchairs.
Mark also describes some of the services his company provides to dealerships and campgrounds, and he even suggests ways they can save money having inspections completed and compliance plans drawn up.
There are other people like Mark who also enter campgrounds and businesses looking for violations, but they aren’t there to help protect the business owner.
They are looking for violations so they can file complaints and drag the companies into court.
I’d encourage any RV-related business owner to reach out to Mark Douglass at RVing Accessibility to talk about what he can do to ensure the company’s products and services are accessible to as many people as possible.
For more information, visit www.rvingaccessibility.org.