Jayco to extend customer service hours across the U.S.

MIDDLEBURY, Ind. — Jayco Inc. continues to look for ways to better serve its dealer partners and provide superior customer service leading to increased sales coast to coast.

Starting today, October 29, the customer service department will be available from 8 a.m. until 5 p.m. in all time zones, coast to coast, Monday through Friday.

This change, provides dealers in every location across the U.S. and Canada access to the Jayco call center during their regular business hours for parts, service and support.

“Jayco has built a reputation over the past 50 years of providing exceptional industry leading customer service. This change is another example of us listening to our dealers and rolling out the extended hours to ensure our customers have the best possible experience” said Matt Thompson, Jayco COO.

“We truly value our dealer partners and hope that these new hours provide them with better peace of mind” says Steve Claude, vice president of customer service. “We will continue to innovate through technology and personnel to provide excellent customer service.”

For more information about Jayco or its products, call 1-800-RV-JAYCO, or write Jayco Inc., PO Box 460, Middlebury, Indiana 46540.

SOURCE: Jayco Inc. press release

Ronnie Wendt

Ronnie Wendt

Ronnie Wendt has been a writer/editor for more than 25 years, working in law enforcement, aviation, supply chain and the RV industry. She's not a stranger to RVs, however. She grew up camping, and still camps as many weekends as she can every year. She is the owner of In Good Company Communications and can be reached at ingoodcompanycommunications@gmail.com.

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