Hugelmeyer: How are we connecting with new consumers?

Editor’s Note: Message from Frank Hugelmeyer, president of the NRVIA, as it appears in RVIA News & Insights.

Today’s consumer is changing, and the next generation of buyer is unlike anything we have seen to date. As we look ahead – and the potential challenges at retail, it’s time we ask ourselves some questions.

What do we know about today’s consumer and what are they looking for in a retail experience? Are we, as an industry doing enough to ensure we capture the growing base of consumers who are eager to embrace the outdoor lifestyle – not our competition? What is our industry’s market development strategy and how prepared are we to bring these consumers to our doorstep.

RVX is the one all-industry event where these questions will take center stage. The first ever RVX will be held March 12-14, 2019 in Salt Lake City, UT, and it promises to bring the entire industry together in a venue for learning – where all attendees will hear first-hand what the consumer of the future is looking for, learn how to spot and react to emerging consumer trends, and how together, we can attract new consumers to the lifestyle and convert them into lifelong customers.

All consumers are not all the same, they have different aspirations, interests and needs. The first-ever “Reveal” will unveil our industry’s best new products through 9 consumer lifestyle categories designed to reach individual prospects in a more personalized way. From outdoor adventurers, to families, tailgaters and spare-no-expense travelers, The Reveal will excite these clearly defined consumer segments just as they are planning their spring and summer vacations. This event will drive purchasing decisions and market growth.

Go RVing’s research shows that 40% of the entire US population’s lifestyle and leisure preferences fit the RV lifestyle. In fact, some 40 million American consumers have investigated purchasing an RV or have visited a showroom or dealership. As we better connect our industry’s products to the core lifestyle choices of outdoor enthusiasts, we have an opportunity to convert them into sales by connecting their lifestyle choices to the opportunities RVing provides.

Go RVing will use RVX to launch a multi-million dollar media campaign that will highlight our industry and the new products unveiled at the event. This “Kickoff to Camping Season” is an unprecedented national media push for Go RVing, and it is all about building consumer awareness throughout the Spring and Summer and driving new consumers to our dealer partners.

The opportunities that this groundbreaking platform provides can’t be missed. Are you ready to embrace the changing landscape and turn potential into future sales? RVX is the time and place to start that journey together.

See you in Salt Lake City.

SOURCE: RVIA News & Insights



Ronnie Wendt

Ronnie Wendt

Ronnie Wendt has been a writer/editor for more than 25 years, working in law enforcement, aviation, supply chain and the RV industry. She's not a stranger to RVs, however. She grew up camping, and still camps as many weekends as she can every year. She is the owner of In Good Company Communications and can be reached at

Leave a Comment

  • Margo Armstrong says:

    Let’s hope there will be questions about RV service and lack of response to their customers. If this is not addressed, the bubble will burst sooner rather than later.

    The industry now has so much money invested in expansion, are they just going to let that go down the rabbit hole as in the past? Will they just cut and run as shown by past performance in the industry?

    The German imports are stirring the pot, so their entrance into the market is bringing about some critical evaluation. But…what about all the RVs already on the road (or in the shop).

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