(Nov. 17, 2016) — Maintain My RV allows owners – or an RV dealer – to enter all the vehicle information once. Then it sends reminder alerts when it is time to complete some type of maintenance. It automatically knows the recommended maintenance items and schedule for all major RV manufacturers and component suppliers. It works whether people own a motorhome or a towable. RV dealers can use it to help maintain RV rental fleets.
(Nov. 2, 2016) — Today’s guest is Tom Johnson, the president and co-founder of JG Lubricant Services. He talks about how his company can really help RV dealers and mobile technicians better serve their customers by using fluid analysis to show the actual condition of an engine or transmission. What makes this interview special is that he’s going to explain the results of a fluid analysis that had been completed on RV Daily Report Editor Greg Gerber’s motorhome in late August. He uses those results to describe what the reports can indicate about the condition of a motorhome, or any vehicle for that matter.
(Oct. 27, 2016) — Jeff Gaston is the founder of My RV School. His network of instructors provides behind-the-wheel training, assistance in hooking up either tow cars or to tow vehicles. He’s planning to develop a mobile training classroom to take to rallies, campgrounds and even RV dealerships. Recently, he started offering RV weighing services, too. Allen Gingrich, the founder of RV Safe T, which is headquartered in York, Pa. For 10 years he’s been providing instruction to help people get commercial drivers licenses and he recently started offering RV training throughout New England. He’ll personally travel anywhere to provide education using the students’ own RVs in their own communities. He’ll even escort people to their driver’s exams in states that require specialized licenses.
(Oct. 25, 2016) — One of the biggest problems full-time RVers have on the road is getting their mail. Today’s episode features an interview with Don Humes, the founder of America’s Mailbox. He explains how his system works and the types of services that the company offers to RV owners. He also provides several very good reasons as to why RVers would consider selecting South Dakota as their “domicile” state, or state of legal residence.
(Oct. 21, 2016) — Today’s guests are among the best known RV owners in the United States. Jim and Peggy Grich are the founders of American RVer, a monthly video show that is produced for online viewing. The Grichs describe American RVer, their goals for the show, and some of their favorite episodes and interviews with interesting RVers. They also pitch several products that they think all RVers should buy to protect their RVs.
(Oct. 17, 2016) — Stanten Smith may only be 10 years old, but he’s already accomplished something many experienced RVers have yet to do. He has visited almost 200 national parks and monuments, and chronicled his journey on his own blog site. His goal is to visit all 413 of them all before he turns 18. Junior Ranger Adventures quietly launched earlier this year and is ready to show children and teens what fun they can have visiting America’s national parks and participating in the National Park Service’s Junior Ranger program.
(Oct. 13, 2016) — This week’s guest is Phil Ingrassia, the president of the RV Dealers Association. He talks about this year’s convention and some changes that have been made to make it even more relevant to RV dealers and their staff. He also offers insight as to the direction the RV industry is headed and talks about some major accomplishments the association has made in several key legislative issues.
(Oct. 7, 2016) — This week’s guest is Steve Plemmons, the owner of Bill Plemmons RV, a dealership in North Carolina celebrating its 65th year in business. The company was started by Steve’s father, Bill, and now Steve is in the process of handing off control of the dealership to his children, Sterling and Shawna.
(Sept. 30, 2016) — In the RV industry, Walex offers industrial strength cleaner and degreaser, holding tank treatments to break down waste, hand sanitizer, odor control products for black and gray water tanks, and an odor control spray that freshens air, carpets and fabrics. Vice describes some of the new products the company has developed in recent years and the specific problems they are designed to address.
(Sept. 23, 2016) — Wayne Hulit, the president of Cedar Mountain RVI, a company in Virginia that provides RV inspections and reps RV Armor and Truma water heaters as well. But, Cedar Mountain is also heavily involved in bringing a new Wi-Fi solution to the outdoor hospitality industry. He describes his partnership with Sigmawifi, a New Hampshire firm that is working with campground and RV park owners to improve signal strength at their facilities. Hulit touches on equipment that campground owners and RV owners alike can use to improve the Wi-Fi experience. He also touches on why RV dealerships should be paying more attention to improving Wi-Fi in RVs they sell.
This week’s guest is Phillip Billups, the vice president of product development for RV Trader’s recreational brands. The company has developed a new inventory widget that embeds a code from RV Trader’s website onto a participating partner’s website. It gives bloggers and web publishers a competitive advantage by expanding their websites’ content to include RVs for sale across the country. It will be a big boon for dealers and manufacturers by expanding the number of websites that feature RV Trader’s inventory on their own sites. Billups also reveals the results on an RV Trader survey that shows 64 percent of people prefer buying RVs from established dealerships than they do from private sellers. He outlines some of the reasons behind that statistic.
(Sept. 12, 2016) — The guest on this week’s podcast is Heather Leach, the executive vice president of the Pennsylvania RV and Camping Association and the mastermind responsible for coordinating America’s Largest RV Show in Hershey, Pa. She talks a lot about the Consumer Days at this year’s show and what people can expect when they come out to the event Sept. 14 to 18. Leach also delves into how the show started and evolved from a simple event at the Farm Center in Harrisburg to a mega event in Hershey. She’ll explain why she believes the event is so popular year after year.
(Sept. 2, 2016) — This week’s guest is Cathy Reinard, the owner of Copake KOA in Copake, N.Y. She and her husband, Gary, operate a rather large facility with 244 sites. The Reinards are experts on franchising in that they have owned a Jellystone Park and a KOA. She talks about the benefits and challenges of owning a campground and the advantages of working within a franchise system. She also addresses the difference she sees between corporate-owned campgrounds and those owned by families and entrepreneurs. She describes steps that campground owners must take in preparing to eventually step away from the business.
(Aug. 25, 2016) — This week’s guests are Tami and Eric Johnson, the owners of Techno RV. They are full-time RVers who travel the RV show circuit to train other owners how to use technology to their advantage. The couple bought the business in early 2015, and they were on the show back then as new owners. Because technology is constantly changing, they return to offer an update as to how the transition went from one owner to the next and to describe some new technology products they are recommending to new and experienced RV owners.
(Aug. 19, 2016) — Dan Goy and his wife, Lisa, have been leading tours to the area for decades. Their company, Baja Amigos RV Caravan Tours, leads people on adventures that range from four weeks to six weeks in length. The escorted tours visit places the Goys know to be safe – and beautiful. He describes the tours they operate, what types of experiences the RVers enjoy, and what it costs to partake in an enjoyable vacation.
(Aug. 5, 2016) — The guests on Podcast 103 are John and Kathy Huggins, founders of Living the RV Dream, who are very active bloggers and podcasters who talk extensively about RV products and the RV lifestyle, but they also have one of the most active RVing groups on Facebook. The couple is absolutely adored by their fans, but many people involved in the business side of the RV industry don’t even know who the Huggins or about the following they enjoy. The Huggins just released their new book, “So You Want to Be an RVer,” following a massive upgrade of a previous edition.
(July 28, 2016) — This week’s guests are Travis and Melanie Carr, the incoming president and vice president of the Escapees Club. Travis and Melanie come on the show and explain what’s changed and who is in charge of what going forward. They describe the work being done by Escapees to attract younger members and where Travis and Melanie see the club moving in 2017 and beyond. They also touch on some new services offered this year, including a new mapping tool and a job board to help working RVers make money on the road.
(July 21, 2016) — David Neuenschwander, the vice president of National Automotive Experts, describes a new program to help reduce the anxiety consumers have about buying a pre-owned RV. Called the Select Certified Limited Warranty Program, it requires dealers to complete a 108-point inspection and then certify to customers that the dealership has completed the inspection. As a result, a dealership is able to offer 12-month limited warranty covering these items: suspension, brakes, fresh water and waste water systems, LP gas systems, heating and air conditioning. Under the new nationwide program, any RV sold by a dealership — from the current model year back eight model years — can be covered.
(July 14, 2016) — Zagami offers insight into a host of hot-topic issues during this extended 60-minute show. He talks about technician recruitment and training, frustrations over product quality, the role RV shows play in the industry and consumer markets, and what the Camping World IPO means for the industry. He also talks about opportunities for dealership and campgrounds to play a bigger role in the RV lifestyle.
(July 8, 2016) — Arizona-based RV sales trainer Chuck Morgan appears on podcast episode 90 to talk about the RV StatTracker software he developed that analyzes data about a particular salesperson in order to identify strengths and weaknesses. Then, it allows sales managers to develop a training plan and action plan to improve effectiveness.