(Sept. 11, 2014) — This week’s episode is broadcast from America’s Largest RV Show in Hershey, Pa., and the first guest is Heather Leach, the marketing director for PRVCA, who talks about the show as well as the technician training programs the association offers. Next up is Gary Bunzer, the RV Doctor, who describes what the RV Industry Association and RV Dealers Association are doing to help attract more people to careers in RV service.
(Aug. 21, 2014) — Demand for inspection services is on the rise, and RV technicians are in such short supply as it is that they don’t have time to devote to inspections. However, extended warranty companies, lenders and RV buyers are demanding more quality inspections. Listen to Anderson and Cooper outline to their plan to develop that network of professional inspectors.
(Aug. 14, 2014) — This week’s guest is Kevin Phillips, the president of Thetford North America. He talks about the role his international company plays in the success of the RV industry here in America as well as around the world. He also talks about his company’s commitment to quality and safety in describing some pretty ingenious processes the firm has implemented.
(Aug. 7, 2014) — Chandrani calls the product the new generation of Freedom products and said it will be a great money making opportunity for RV dealers as consumers become more aware of the importance of power management in RVs. He also describes a new testing lab that Xantrex opened to put its products through rigorous testing by simulating weather and road conditions.
(Aug. 1, 2014) — Broadcasting from spectacular Traverse City, Mich., this episode features an interview with Bob Brammer, president of Stromberg Carlson. The company produces a multitude of RV lifestyle products designed to make RVing easier and more fun. Brammer talks about his company history, the products he markets, technology used to create the products, and an expansion project currently underway. He also talks about the RV market in general and how he sees nothing but sunshine in the forecast.
(July 25, 2014) — Larry Milks, whose family grew Fantastic Vents from conception to its sale in 2010 is back with a new company and new product. Fabulous Operating Products launched the SAM-1 Range Hood Upgrade Kit that can replace traditional venting systems — even roof-mounted vents. Then, Kimberly Travaglino, founder of Fulltime Families, talks about how her organization helps younger RVers live their dream of traveling together and roadschooling their children.
(July 18, 2014) — The episode starts with Ryan Roske, the Class A diesel pusher product manager, followed by John Millis, the Class A gas product manager. Then Russ Garfin, the Class B and Class C product manager talks about that market followed by Johnny Hernandez, president of Winnebago Towables. Each of the guests talk about the health of their various market segments and describe new product being introduced this year by Winnebago Industries.
(July 3, 2014) — Guests include Derald Bontrager, the president and CEO of Jayco, who talks about changes to the corporate structure which pushes decision making authority down to the division level. Then, Wilbur Bontrager, the chairman of the board, talks about the company’s new brand strategy, “Generations of Family Fun” and what it means for dealers and consumers. Finally, Bertha Bontrager Rhodes, one of the founders of Jayco, talks about the early days of the company and the values upon which Jayco’s foundation was built.
(June 19, 2014) — The first guest is Derrick Crandall, the president of the American Recreation Coalition, which is spearheading the National Great Outdoors Month in June. Crandall describes what the initiative is about, but also talks about why it is important that the RV industry pay attention to things like infrastructure improvements at national parks and forests, as well as funding for highway improvements. The second interview features Dan Lopez, the vice president of sales and business development for Coach-Net, plus Heidi Vincent, the company’s chief marketing officer. Coach-Net is leading an initiative to promote a Children’s Outdoor Bill of Rights, which encourages families to expose their children to specific outdoor activities.
(June 13, 2014) — Curtis Coleman came up with the idea for RVillage during a late-night visit to an RV park when he wondered why people staying there weren’t really interacting as they could. RVillage, which launched three months ago today, promises to be a game changer in the RV industry. This week’s episode opens with a description of Foretravel, an RV manufacturing plant RV Industry News Host Greg Gerber had a chance to visit this week. Gerber also talks about his visit with Mike Martinkus, an RV salesperson and marketing guru for Motorhomes of Texas, about the best ways for RV dealers to use their websites and social media to reach potential customers.
(June 6, 2014) — Joe Long, the owner of the KOA campground in Lena, Ill., is the guest on this week’s podcast episode. Long is a KOA Rising Star Award winner, and his campground demonstrates that award-winning effort. He talks about how he came into the campground industry, why he chose KOA as his partner and what he is doing at his 102-site campground to make it one of the best in the KOA system.
(May 29, 2014) — This week’s guest is finance and insurance expert Jan Kelly, the principal at Kelly Enterprises in Vancouver, Wash. She talks about risks dealers face in not paying attention to the plethora of federal regulations being enforced by the “alphabet army” of agencies. She also explains how dealers can be more profitable by allowing F&I managers to have time to focus on doing their jobs, rather than requiring them to divide their attention among other duties.
(May 22, 2014) — On this weeks’ episode of RV Industry News, Dave Schutz, the vice president of RV OEM sales and marketing for Dometic Corporation, explains how the company is structured to supply RV manufacturers and dealers — and keep them supplied regardless of what happens in the world.
(May 15, 2014) — This week’s episode of RV Industry News starts off talking about Vets Roll, an organization co-founded by RV dealer Mark Finnegan, to help hundreds of veterans travel to Washington to enjoy the memorials erected in their honor. Next up is Cruise Inn President Scott Anderson, who talks about his firm’s effort to brand independent RV parks and campgrounds under the Cruise Inn banner. Then, Brian Schaeffer talks about the Texas Association of Campground Owners, Texas Advertising, TXAD Internet and AGS — all companies he owns or directs. He describes how campgrounds and RV parks as well as RV dealers can benefit from the services his firms provide.
(May 8, 2014) — In this episode Motley describes what it takes to operate a profitable RV service operation. It requires planning work flow, training staff, retaining quality workers, ensuring all paperwork is properly accounted for, charging enough money and, most importantly, providing quality customer service that makes them want to return.
(April 23, 2014) — With RV Daily Report officially “on the road,” Gerber starts with a visit to the Winnebago Dealer Days event in Las Vegas where he had a chance to talk with President Randy Potts about the direction of the company. He also recaps a conversation with Scott Degnan, the company’s vice president of brand development about Winnebago’s new branding initiative. The first stop in the RV was at the Lazydays KOA where Gerber had a chance to interview Chris Trapeni, the general manager of Lazydays Tucson.
(April 10, 2014) — Bitz encourages RV dealers and campgrounds to carry a limited selection of high-quality housewares and kitchen items because today’s customer demands them. The days of eating on paper plates with plastic utensils are over, she explains. People embrace the RV lifestyle because they can travel. They don’t expect to give up the common luxuries and amenities to do it.
(April 3, 2014) — Zagami shares his views on whether RV shows are still a viable option not only for RV dealers, but for the industry as well. He explains what makes some industry events so popular while others struggle to maintain attendance. He also talks about how his association is making a big investment in training technicians, and why it is critical that the industry address a serious technician shortage.
(March 27, 2014) — In the podcast interview, Alanko, the president of MBA Insurance, talks about the success of the 2014 RV Rental School and why so many dealers are interested in jumping into the rental market. He describes dealers who make between $500,000 and $1 million in states where they have only a six-month rental season. He describes the advantages for dealers to rent RVs, as well as some of the common pitfalls that dealers can avoid to improve their profitability.
(March 20, 2014) — This week’s episode opens with a brief look at the explosion of mobile devices being used to access the Internet. RV Daily Report has published eight stories within the last 10 days about companies in the RV industry launching upgraded versions of their websites. The guest this week is Lee Thaxton, the owner of RV Roof Armor, a company that specializes in restoring RV roofs without having to rip off the old one and build a new roof. RV Roof Armor applies a liquid membrane to any existing RV roof that transforms it into a puncture and tear resistant top. Best of all, the company warranties the product to be leak free for life.