(Dec. 8, 2015) — Combining shows by offering a full range of dealer training, plus networking opportunities to meet with suppliers, meetings with manufacturers and the ability to look at acres of new products would be a HUGE plus for the RV industry. It’s the only way to ensure the viability of a giant all-industry show.
(Nov. 20, 2015) — Imagine my surprise when RV Business Publisher Sherman Goldenberg showed up at the end of the KOA Care Camps auction last night to present me with a special gift. He had outbid six other people in a silent auction to acquire a solid wood, laser-engraved toilet seat bearing the inscription “#1 For Good Clean Fun.”
(Nov. 9, 2015) — One of the biggest trends heading into 2016 is the use of drones to create overhead views of campground and RV park properties. But, that trend is going to end badly and possibly expensively for some unlucky park owners.
(Nov. 3, 2015) — If the app doesn’t look professional, no one will download it. If it doesn’t deliver results, everyone will delete it. Let’s also not forget that pushing your app out before it is completely functional will only have a negative effect, since it can be reviewed the moment it goes live.
(Oct. 28, 2015) — The 90-day career investment guide provides employees an important checkpoint to evaluate their own strengths and opportunities, and recognize early on specific areas to work on the most. This allows them ample time to make the necessary improvements to qualify for the periodic merit increase.
(Oct. 26, 2015) — I visit dealerships where no attempt is made to measure and analyze data and others where techs spend lots of time collecting data that’s never actually analyzed. So instead of sharing a dozen indicators that most managers won’t use, I’ll focus on just three. Key in on these areas and you’ll make more money in your service department.
(Oct. 23, 2015) — Research shows that one employee with a negative attitude can infect your entire team with his defeatist behavior. To inoculate our staff from bad apples, we first need to understand why people adopt attitudes that seem to have no professional payoff.
(Oct. 21, 2015) — The fallout of the aftermarket mergers doesn’t appear to be slowing down, in fact, it’s intensifying. You’ll see battle lines drawn and strategies finalized in Las Vegas. When the armies regroup in December in Louisville, it may be all out war as it will be the final time all the players are gathered in the same arena for another year.
(Oct. 21, 2015) — Keeping in mind the “three clicks and they’re out” rule of thumb, try not to violate these common sense usability rules. It is time for you to evaluate your website not as the business owner but as a potential customer. How many customers has your website driven away today?
(Oct. 15, 2015) — As dealers, we need to meet with our local and national representatives personally, emphasize the economic impact of our industry, and support both our state organizations and the national RVDA. Nationally, RV dealers rack up more than $14 billion in total sales, employ more than 31,000 people, and have a payroll in excess of $1.3 billion.
(Oct. 7, 2015) — Until recently, we frequently exceeded the regional and national market share for the Itasca brand. We have received numerous Circle of Excellence awards, including last year. We have also been recognized as a Top 10 western region dealer. Today, Chisolm Trail RV is in the process of being terminated as a dealer by Winnebago Industries.
(Oct. 6, 2015) — “I am no rocket scientist or any kind of engineering designer, but I know common sense when I see it, and their mistake does not make common sense,” Rudy told me. “If it makes common sense to them, then I need them to make me understand their logic.”
(Oct. 5, 2015) — If you own or operate a campground, you have had your fair share of undesirable campers at your park. Though there are no sure-fire ways to rid you of these pests for good, here are a few ways to minimize your risk of becoming prey.
(Oct. 1, 2015) — Were you running on full occupancy most weekends this year? If so, it may be time to raise your rates. Were you busy on some weekends but dead during others? It may be time to automatically adjust pricing based on occupancy.
(Sept. 25, 2015) — Granted, I didn’t spend a lot of time out and about in the displays because we had a steady stream of people coming into my motorhome to record podcasts at the open house, but attendance seemed down to me. Perhaps the displays were scattered over larger areas, or the tents were bigger, but seating was plentiful at this year’s bigger event.