NewBook helps RV parks manage guests, reservations

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TAMPA — NewBook, a cloud-based property management software system, today announced its expansion plans into the United States market.

The company already enjoys pioneering success in the Asia Pacific and European regions, said founder and CEO Brad Illich.

“With a shortage of sophisticated systems currently available in the United States, now is the perfect time to enter the market and offer RV parks a competitive platform to compete with global conglomerates, such as Airbnb and,” said Illich.

Established in 2010, NewBook quickly became the preferred property management system of thousands of RV parks around the world, thanks to its crowd-sourced development strategy, he explained. That led to hundreds of innovative features and real solutions to overcome the many stumbling blocks operators were facing.

NewBook’s clients range from single operators to large corporations, and among them are hundreds of RV parks.

Last year, Australia and New Zealand conglomerate Family Parks was the first to sign up for NewBook’s central reservation system, offering a streamlined reservation process for all member parks, while retaining insights on reservation patterns and a centralized customer database.

“The response to NewBook’s entry into the United States market in late 2018 was overwhelming, which has fast-tracked the decision to open a United States office in early 2019,” said Illich.

He added that his team is excited to share the system with numerous RV parks which have already been in contact with the firm, looking for an automated, cloud-based business model to increase reservations, revenue, and better connect and engage with their guests.

NewBook’s latest product offerings include NEW.B.I.E, an artificial intelligence guest assistant and a GuestAssist app, which target the younger generation of travelers, allowing guests to self-manage their stay while reducing staff operating costs.

NewBook’s drive to stay at the forefront of the industry and provide RV parks with the best possible system has cemented NewBook’s global success, Illich explained.

NewBook offers 24/7 support, industry-trained support staff and an average hold time of 10 seconds, giving NewBook one of the fastest customer support access times in the industry, he added.

The NewBook team will be meeting with RV parks at the Tampa RV Supershow. Campground owners or managers attending the show who want to speak with the staff this week, can contact Illich at 310.310.1741, Shaye at 310.309.0922, or email

About NewBook

NewBook offers award-winning property management software designed especially for the tourism industry to aid in increasing reservations and productivity, transforming thousands of apartments, hotels, resorts and RV and holiday park clients’ businesses globally, the release explained.

The company uses artificial intelligence to improve efficiency, enhance guest experiences and increase revenue in clients’ businesses.

For more information, visit

Greg Gerber

Greg Gerber

A journalist who has covered the recreation vehicle industry since January 2000, Greg Gerber founded RV Daily Report on April Fool's Day in 2009. He also serves as the editor of the publication and website. As an Eagle Scout, he has enjoyed camping for decades and has visited every state except Hawaii. A DODO -- Dad of Daughters Only -- to three young women, he has two grandchildren as well. He currently splits his time between Wisconsin, Texas and Arizona. Greg can be reached at

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