The guest for podcast episode 176 is Jan Kelly, who is an expert in finance and insurance. Not only can she help RV dealers sell the add-on products, but she can do so in a way that ensures they comply with the complex myriad of laws, rules and regulations that govern those products.
She talks about how enforcement of the Military Lending Act is impacting RV dealerships, and she also describes how dealers can work to convert cash buyers into financed buyers to help both the buyer and the dealership.
She also explains how web sales are challenging RV dealers, but also working to strengthen their businesses.
Kelly describes how her newly-redesigned website is providing even more valuable information to dealers, such as on-demand videos, audio CDs and other training aids. She closes the interview by explaining what will happen at the next live F&I class she’ll be teaching next month in Portland, Ore.
Kelly possesses a wealth of information about finance and insurance and shares it in a way that is very easy for anyone to not only understand, but to implement as well.
RV dealers who want to make more money and provide better service through their finance and insurance departments, would do well to send people to Kelly’s training or to join her F&I 20 group. It’s intense training, but offers a solid return on investment.
For a professional RV dealership, the F&I department is an investment of dealer resources that should be contributing a healthy amount to the business’ bottom line.
For more information, RV dealers as well as finance and insurance managers can reach out to Jan Kelly by visiting her website at www.jlkelly.com or by calling 800.336.4275.