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Online registration renewals break record in Oregon

(Aug. 22, 2011) -- Oregon vehicle owners hit a single-day record for online registration renewals on Aug. 1. Most passenger vehicles, travel trailers and campers are eligible for online renewal at OregonDMV.com.

OREGON — Oregon vehicle owners hit a single-day record for online registration renewals on Aug. 1, 2011, with 1,746.

Launched in late 2003, online registration renewal allows people to renew license plate tags online instead of by mail or in person at a DMV field office. Most passenger vehicles, travel trailers and campers are eligible for online renewal at OregonDMV.com. The online service allows people to use a debit/credit card to renew their registration using a code from the renewal reminder that DMV sends in the mail.

DMV receives an average of 700 online vehicle renewal orders per day.

“Online renewal saves people time and money compared to a visit to a DMV office,” DMV Administrator Tom McClellan said. “It can save them the cost of a postage stamp and of writing a check or obtaining a money order. And it’s available seven days a week, 24 hours a day.”

Customers typically get their new stickers within three business days.

“Using online services also saves taxpayers in the long run,” McClellan said. “It helps DMV serve a growing population without expanding its field offices, which are the most expensive way to do business.”

Customers need to have their registration renewal reminder in hand in order to use the online renewal service. DMV mails a renewal reminder to customers 45 to 60 days before a vehicle’s tags expire. The renewal contains an insert that explains how to renew online.

The service also allows online renewal of many vehicles after they pass emissions inspections by the Department of Environmental Quality. DEQ inspections are required in the Portland and Medford areas. (Customers also have the option to renew their registrations at the DEQ testing stations.)

There are more than 3.2 million passenger vehicles registered in Oregon.

“Registration renewal is our most frequently used of DMV’s three available online transactions,” McClellan said.

Oregonians also can submit a change of address online and notify DMV of the sale of a vehicle.

SOURCE: Oregon DMV press release

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