Episode 150 starts with a brief synopsis of this year’s Caravan Salon and an overview of the European caravan market. This week’s guest is Bryan Henke, the manager of product marketing for Freightliner Custom Chassis.
Freightliner is one of the more innovative companies in the U.S. RV market and the firm introduces something new at just about every national RV Trade show. The company recently rolled out its 5-star customer experience, and Henke comes onto the show to talk about it.
He also describes some of the more interesting innovations that have found their way onto Freightliner RV chassis in recent years, such as V Ride, Ultra Steer, Roadwatch, Optiview and the company’s incredible 60-degree wheel cut.
He explains how the partnership with Daimler gives Freightliner a significant competitive advantage by incorporating top notch improvements in auto chassis into those used by recreation vehicles.
Henke also describes Freightliner consumer training programs, including the Camp Freightliner experience that provides an intensive overview of all the chassis engineering and capability in a multi-day live seminar.
The problem with chassis systems is that the really good stuff is often hidden from view which means buyers can’t see it. The features must be experienced.
Freightliner invites everyone to tour their factory in Gaffney, S.C., to see how the chassis are constructed. Many of the bigger RV shows have opportunities for consumers to test drive the chassis as well.
You can find more information and some videos at www.fcccrv.com.