FAIRFAX, Va. — Pete Smith, an expert trainer in the fields of leadership, management and personal growth and development, will present two different hour-long education workshops in the dealer/GM and parts tracks at the 2017 RV Dealers International Convention/Expo.
The convention/expo for North American RV dealers will take place at Bally’s in Las Vegas, Nov. 6-10.
In the dealer/GM track, Smith will present “Built for Legacy: Three Keys to Sustainable Dealership Excellence” on Nov. 8 at 9 a.m. By learning ways to drive a sustainable, engaged workforce and elevate productivity, dealers will be able to hire and retain better employees.
“Better Communication for Better Dealership Results” takes place Nov. 8 at 3:15 p.m. In this parts track workshop, Smith will help dealers understand the difference between content and context of communication, how to identify the role of confirmation bias in how people listen and interpret information, and how to avoid phrases that create negative emotions and reactions in others.
Every year, the convention committee focuses on featuring new presenters–such as this year’s first-timers Ken Barnes, Myril Shaw, Adam Lafurgey, Brian Barlow and Scott Meyer– to keep the content relevant and fresh for dealers.
The convention will also feature an expo of the RV industry’s top companies that offer products and services to help dealers improve profitability. Companies interested in partnership and sponsorship opportunities and exhibitor information can contact Julie Newhouse at (703) 364-5518 or send an email to firstname.lastname@example.org.
The convention is sponsored by RVDA–The National RV Dealers Association, RVDA of Canada and the Mike Molino RV Learning Center.
Source: RVDA press release