SUMNER, Wash. — Washington 10th District Congressman Denny Heck toured Torklift International to learn more about the company and how the firm manufactures its various product lines.
Torklift International President Jack Kay led the factory tour with Heck and his representatives. The congressman viewed the company’s new powder coat facility, learned about new products and company culture.
Kay explained how several Torklift products are requests from customers who have a specific need. One product in particular is the PowerArmor, which was developed after a customer contacted Torklift International concerned about battery theft. Upon listening to the customer’s concerns, Torklift customer service representative Darrel Hagglund pitched the idea of the locking PowerArmor battery box.
Not only did that battery box become a staple product for Torklift, it is also named after Darrel Hagglund featuring his initials: DH.
“How much pride must he feel,” said Heck. “How cool is that?”
Kay explained to Heck that Torklift International releases up to 10 products per year and relies on the ingenuity of their workers to create new and exciting products customers will enjoy.
“I can’t wait to see what you look like in five years with your emphasis on innovation,” added Heck.
SOURCE: Torklift International press release