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OPINION: Overweight RVs are an industry issue

(March 25, 2016) -- Kimberly's fifth wheel is officially rated to hold 18,000 pounds, according to the labels affixed to her RV. However, she has since discovered each of her three axles are rated for just 5,200 pounds -- for a total weight carrying capacity of 15,600 pounds -- and the leaf springs on her toy hauler are rated to carry just 12,000 pounds. Read More »

OPINION: Why the aversion to free publicity?

(March 17, 2016) -- Remember the good old days when businesses sought out any type of free publicity that would shine a positive light on their companies? It was thought that someone might read a story and share it with others in hopes that the company might earn a sale or two in response. My how times have changed! Read More »

OPINION: Campgrounds are being impacted by ADA lawsuits

(March 11, 2016) -- A single plaintiff has filed suit against a number of Arizona RV parks in the U.S. District Court for the District of Arizona and has chosen an attorney whose sole line of litigation is the Americans with Disabilities Act. This plaintiff has apparently filed similar lawsuits against 44 other establishments. Is your campground next? Read More »

OPINION: Whose customer is it anyway?

(March 1, 2016) -- In recent years, a disturbing trend has emerged where your business partners have started soliciting your customers for other products or sold mailing lists of your customers in the open market. So, what can you do? Read More »

OPINION: Make employee development a priority

(Feb. 23, 2016) -- I think we can all agree that a more experienced staff increases customer CSI, company sales and, ultimately, company profits. But we’ll never develop that experienced staff if we don’t invest in their development. Read More »

OPINION: RV voting rights is a Pandora’s box

(Feb. 18, 2016) -- Until people actually live in a community to experience how a bunch of part-time, non-permanent "residents" can influence the outcome of local affairs for a very long time, they'll never truly understand the impact these large voting blocks can have. Read More »

OPINION: Lemonis can’t serve two masters

(Feb. 2, 2016) -- With all Lemonis' attention focused on building his Hollywood career, is it any surprise that the company for which he is paid to serve as chief executive officer -- Camping World and Good Sam Enterprises -- confirmed Saturday that the firm would not conduct a rally this year? Read More »