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OPINION: Make employee development part of DNA

OPINION: Make employee development part of DNA (May 13, 2016) -- "I think we can all agree that a more experienced staff increases customer CSI, company sales and company profits. But we’ll never develop that experienced staff if we don’t invest in their development," said Wilkins. Read More »

OPINION: Lemonis readies his golden parachute

OPINION: Lemonis readies his golden parachute (May 5, 2016) -- News today that Camping World is preparing to take the company public in an initial stock offering should come as no surprise to anyone in the RV industry. That has been the most speculated story of the past five years, and for good reason. Read More »

OPINION: The insanity of a $15 minimum wage

OPINION: The insanity of a $15 minimum wage (May 4, 2016) -- When people aren’t taught how economies work, they are more than willing to jump on the gravy train which, unbeknown to them, is on the fast track to economic bondage. People who like the idea of a $15 minimum wage forget the ripple up impact it will have on all employees and employers everywhere. Read More »

OPINION: Strong employee retention creates value

OPINION: Strong employee retention creates value (April 12, 2016) -- By establishing your dealership as the place to work, you attract a higher caliber of talent, while simultaneously decreasing your cost-per-hire expenses. Read More »

OPINION: Overweight RVs are an industry issue

OPINION: Overweight RVs are an industry issue (March 25, 2016) -- Kimberly's fifth wheel is officially rated to hold 18,000 pounds, according to the labels affixed to her RV. However, she has since discovered each of her three axles are rated for just 5,200 pounds -- for a total weight carrying capacity of 15,600 pounds -- and the leaf springs on her toy hauler are rated to carry just 12,000 pounds. Read More »

OPINION: Why the aversion to free publicity?

OPINION: Why the aversion to free publicity? (March 17, 2016) -- Remember the good old days when businesses sought out any type of free publicity that would shine a positive light on their companies? It was thought that someone might read a story and share it with others in hopes that the company might earn a sale or two in response. My how times have changed! Read More »

OPINION: Campgrounds are being impacted by ADA lawsuits

OPINION: Campgrounds are being impacted by ADA lawsuits (March 11, 2016) -- A single plaintiff has filed suit against a number of Arizona RV parks in the U.S. District Court for the District of Arizona and has chosen an attorney whose sole line of litigation is the Americans with Disabilities Act. This plaintiff has apparently filed similar lawsuits against 44 other establishments. Is your campground next? Read More »

OPINION: Should campground utilities be submetered?

OPINION: Should campground utilities be submetered? (March 7, 2016) -- For campground owners, submetering has a direct impact on the financial stream as well as the overall experience for campers visiting the campground. On a larger scale it also directly impacts the environment, Read More »

OPINION: Be careful with disclosures and ancillary products

OPINION: Be careful with disclosures and ancillary products (March 2, 2016) -- This is where the slippery slope comes into play. There are several federal regulations that prohibit the dealership from "enticing" or "coercing" the consumer into purchasing an ancillary product with a deceptive approach. Read More »

OPINION: Whose customer is it anyway?

OPINION: Whose customer is it anyway? (March 1, 2016) -- In recent years, a disturbing trend has emerged where your business partners have started soliciting your customers for other products or sold mailing lists of your customers in the open market. So, what can you do? Read More »

OPINION: Distributors need to disclose orders to suppliers

OPINION: Distributors need to disclose orders to suppliers (Feb. 29, 2016) -- It is unreasonable for a wholesale distributor to think it can spring a big order on a supplier and expect the firm to deliver without adequate time to manufacture the widgets and prepare them for shipping. Read More »

OPINION: Make employee development a priority

OPINION: Make employee development a priority (Feb. 23, 2016) -- I think we can all agree that a more experienced staff increases customer CSI, company sales and, ultimately, company profits. But we’ll never develop that experienced staff if we don’t invest in their development. Read More »

OPINION: RV voting rights is a Pandora’s box

OPINION: RV voting rights is a Pandora’s box (Feb. 18, 2016) -- Until people actually live in a community to experience how a bunch of part-time, non-permanent "residents" can influence the outcome of local affairs for a very long time, they'll never truly understand the impact these large voting blocks can have. Read More »

RV Daily Report changes press release publishing policy

RV Daily Report changes press release publishing policy (Feb. 15, 2016) -- In 2016, when information travels at the speed of light, companies better be darned well certain the story they submit to the press is the one they want to tell. Once a press release is published in our newsletter, it will remain published. Period. Read More »

OPINION: Industry must emphasize park model best practices

OPINION: Industry must emphasize park model best practices (Feb. 12, 2016) -- Helping to maintain the bright line between RVs and permanent housing is the responsibility of every RV manufacturer, dealer and campground in order to keep our industry from being its own worst enemy. Read More »