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OPINION: RV parks should raise holiday rates

OPINION: RV parks should raise holiday rates (Feb. 8, 2016) -- Campers are not going to let a 10, 20, or even 30 percent premium effect their fun-filled holiday at your park, but that small price increase will make a significant difference to your bottom line. Read More »

OPINION: Airstream creates classy response to web crash

OPINION: Airstream creates classy response to web crash (Feb. 3, 2016) -- Kudos to Airstream for a creative, funny and refreshing response to a problem that likely caused quite a stir at its corporate headquarters Tuesday. Read More »

OPINION: Lemonis can’t serve two masters

OPINION: Lemonis can’t serve two masters (Feb. 2, 2016) -- With all Lemonis' attention focused on building his Hollywood career, is it any surprise that the company for which he is paid to serve as chief executive officer -- Camping World and Good Sam Enterprises -- confirmed Saturday that the firm would not conduct a rally this year? Read More »

OPINION: Seriously? Fuel surcharges with gas at $1.81?

OPINION: Seriously? Fuel surcharges with gas at $1.81? (Jan. 29, 2016) -- Not only should this "temporary" fuel surcharge be eliminated effective today, companies that have imposed the unnecessary fee on dealers should refund the money they needlessly collected over the past year. Read More »

OPINION: Camping World to become a distributor?

OPINION: Camping World to become a distributor? (Jan. 19, 2016) -- The biggest question is, what dealers in their right mind would order wholesale supplies from a competitor who can sell the same products online on one of a dozen websites it owns for the same price it charges RV dealers at wholesale? Read More »

OPINION: Vacation industry facing a crisis

OPINION: Vacation industry facing a crisis (Jan. 19, 2018) -- Among the findings of their 2013 study, Americans took an average of 16 days of vacation compared with 20.3 days in 2000 -- a 20 percent decline. Use of vacation days are at the lowest point in four decades. Read More »

OPINION: Your campground needs a gate?

OPINION: Your campground needs a gate? (Jan. 13, 2016) -- There are many advantages to having a gate at a campground, including increased security, increased revenue, and improved check-in times. Read More »

OPINION: It’s time to combine shows

OPINION: It’s time to combine shows (Dec. 8, 2015) -- Combining shows by offering a full range of dealer training, plus networking opportunities to meet with suppliers, meetings with manufacturers and the ability to look at acres of new products would be a HUGE plus for the RV industry. It’s the only way to ensure the viability of a giant all-industry show. Read More »

OPINION: Gee, thanks Sherman — I think

OPINION: Gee, thanks Sherman — I think (Nov. 20, 2015) -- Imagine my surprise when RV Business Publisher Sherman Goldenberg showed up at the end of the KOA Care Camps auction last night to present me with a special gift. He had outbid six other people in a silent auction to acquire a solid wood, laser-engraved toilet seat bearing the inscription "#1 For Good Clean Fun." Read More »

Opinion: Taking aerial photos could cost your business

Opinion: Taking aerial photos could cost your business (Nov. 9, 2015) -- One of the biggest trends heading into 2016 is the use of drones to create overhead views of campground and RV park properties. But, that trend is going to end badly and possibly expensively for some unlucky park owners. Read More »

OPINION: Developing apps requires forethought

OPINION: Developing apps requires forethought (Nov. 3, 2015) -- If the app doesn’t look professional, no one will download it. If it doesn’t deliver results, everyone will delete it. Let’s also not forget that pushing your app out before it is completely functional will only have a negative effect, since it can be reviewed the moment it goes live. Read More »

OPINION: End annual performance reviews

OPINION: End annual performance reviews (Oct. 28, 2015) -- The 90-day career investment guide provides employees an important checkpoint to evaluate their own strengths and opportunities, and recognize early on specific areas to work on the most. This allows them ample time to make the necessary improvements to qualify for the periodic merit increase. Read More »

OPINION: Enough of the ‘industry noise’

OPINION: Enough of the ‘industry noise’ (Oct. 26, 2015) -- Regarding all the “conspiracy theories” that seem to be running rampant right now in many areas, I’m with Bernie Sanders. He’s tired of hearing about all the emails and personally, I’m tired of hearing all the “industry noise.” Read More »

OPINION: Focus on low hanging fruit in the service department

OPINION: Focus on low hanging fruit in the service department (Oct. 26, 2015) -- I visit dealerships where no attempt is made to measure and analyze data and others where techs spend lots of time collecting data that’s never actually analyzed. So instead of sharing a dozen indicators that most managers won’t use, I’ll focus on just three. Key in on these areas and you’ll make more money in your service department. Read More »

OPINION: Prevent bad apples from spoiling your team

OPINION: Prevent bad apples from spoiling your team (Oct. 23, 2015) -- Research shows that one employee with a negative attitude can infect your entire team with his defeatist behavior. To inoculate our staff from bad apples, we first need to understand why people adopt attitudes that seem to have no professional payoff. Read More »
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