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Greg Gerber posted on January 13, 2010 10:45 
By the Workhorse Technical Team
In May 2009 Workhorse mailed an “interim notice” to alert affected Workhorse owners of a defect in certain Bosch brake caliper assemblies used on Workhorse W20, W21 and W22 motorhome chassis models. Pending an approved recall remedy for the problem, the interim notice described the authorized interim repair procedure, at no cost to the customer, for those brake problems related to the defect.
However, brake repairs related to typical wear and tear or other issues are still the financial responsibility of the customer. As with any recall, misunderstandings about the defect and about who is responsible for what often arise. This article will briefly explain the nature of the problem and how owners and technicians can determine whether a brake problem is related to the defect or not.
Warning signs
The problem is usually noticed as a sudden seizing or locking up of the brakes. It also typically appears in motor homes five years old and older that have not been driven for extended periods of time. Signs of the problem may include:
- A distinct brake burning smell.
- Having to apply more engine power to overcome an unaccounted for slowing of the vehicle commonly associated with brake drag.
- An ABS light that is continually on.
- Smoke coming from the wheel end.
- A soft or spongy feel when applying the brakes.
Owners of the affected chassis models who experience any of the signs indicated above should have their brakes inspected at an authorized Workhorse service center. The inspection is at their expense; however, if the problem is related to the Bosch defect, Workhorse will provide an interim repair at no cost to the chassis owner.
Caliper assembly at fault
The defect is related to the Bosch 2 X 66 mm brake caliper assembly. Each caliper contains two pistons that are made of a phenolic material that technicians will recognize as similar to Bakelite. If the motor home is not driven for extended periods of time (typically six months or longer), the phenolic material may absorb and retain moisture from the atmosphere, which may result in an increase in the piston diameter. Motor homes operated more frequently are not likely to experience any problem because the heat generated during braking under normal conditions inhibits the absorption and retention of moisture in the phenolic material.
The piston clearances in the caliper are fairly small -- the specified clearance of a new phenolic piston is .004 to .008 of an inch. Measurements of certain phenolic pistons taken from motor homes that have been in service for several years have shown an increase in diameter of up to .0035 inches.
The caliper piston is designed for some expansion due to normal heat absorption during braking. During normal operation, the internal piston caliper seal pulls the piston back into the caliper bore when the brakes are released. However, if the phenolic piston expands due to moisture absorption and heat, the seal may not be able to pull the piston back (called “binding”), which may result in the brake pad dragging on the rotor.
This can be hard for a technician to diagnose because if the brake pad drags as above and then the motorhome is parked for a period of time (as short as 20 minutes), the piston may cool and decrease in diameter, releasing the piston from its binding condition.
Diagnostic signs of the defect include:
- Piston dust seals/boots that are cracked or appear discolored (white powder markings).
- Front wheel seals that show signs of damage.
- Front spindle caps that show signs of heat damage or leaking.
- Heat damaged ABS sensors and wheel speed sensors; ABS sensors that have stopped functioning at various speeds and may have intermittent loss of function and associated fault codes.
Rotors with radial cracks are not considered recall related damage unless there is other evidence of damage. Such cracks are typical of “riding” the brakes downhill, absence of a tow car brake system and continued hard braking. If the cracks are severe enough to merit replacement, that would be at the owner’s expense.
Rotor colors also vary from vehicle to vehicle, and some discoloration and transfer of brake pad material along with brake pad wear is normal. However, if the rotor exhibits significant transfer of brake pad material, that may be related to the Bosch defect. Similarly, if the brake pads show a rough and damaged surface associated with significant material transfer, that would be considered defect related damage. Replacement of both rotors and pads in this case would be covered by the interim repair procedure.
Affected owners will be contacted
Again, Workhorse will notify all affected owners with instructions when the recall remedy is available. In the meantime, affected owners of W20, W21 and W22 Workhorse chassis should simply be aware of the warning signs noted above and have their brakes inspected just as they normally would should any question arise about their functioning.
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This is the second in a series of Workhorse Technical Reports with information that Workhorse considers most important in helping motorhome owners avoid potential problems and maximize the economy, safety and enjoyment of their driving experience. This particular report addresses a number of RVer questions surrounding a recent Workhorse recall concerning a Bosch brake defect.
Wednesday, January 13, 2010 5:31 PM
How much longer do we have to wait? Are you trying to wait us out so we will have our motor home repaired at our cost. This is unexcusable. We have an expensive motor home we are afraid to take a trip in.
Wednesday, January 13, 2010 6:31 PM
Wish this would go much farther into the defective Bosch brakes. Had to replace brakes in July due to seizure of three brakes but was not on a Workhorse chassis. Was a Monaco Neptune DP, with Bosch air assisted hydraulic brakes. Have four associates with same problem in past, none with Workhorse. Guess where the replacement parts come from - Workhorse. Bosch will not acknowledge any problem on any but Workhorse, even on identical systems.
Thursday, January 14, 2010 9:39 AM
I paid $4398.77 to have all four brake calipers, rotors, pads and all the other components replaced. My extended warranty company paid $2548.53 but I still paid $1850.24 myself. My case is registered with Workhorse, but I have not received any compensation yet. I was one of the original to report this to NTSB. I have also requested reimburstment of my out of pocket expenses. I believe Workhorse should repay the warranty companies also. This has hurt the value of units on workhorse chassis for resale and future cost of extended warranties. I asked my agent, for the warranties I sell, to provide me with how many claims they received for related brake problems. 144 claims for 2007, with the highiest amounts being units on 2003(72) and 2004(43) chassis and that represents only those reported to one extended warranty company in one year. Don't let this die because Workhorse is dragging their collective feet, keep discussing this in all forums.
Thursday, January 14, 2010 5:21 PM
Unfortunately you are now dealing with a company that went down the tunes. Workhorse back then was a division of General Motors. The then sold it to International, but only a few years ago. Some of you are probably tied up in the GM Bankruptcy to get a claim handled, and that is over, so your recouse is slim now if you can't get it from Bosch.
Friday, January 15, 2010 7:08 AM
I was going to purchase a new workhorse rv, but thanks to all of you, I will stay away from workhorse
Friday, January 15, 2010 9:56 AM
At least Workhorse has had recalls for this while other manufacturers using the same brake system have not. No matter what you buy check whose brake system is on the coach. Also, I have never heard of any problems with full air brake units, unlike our air assist hydraulic system.
Wednesday, February 03, 2010 1:19 PM
Greg Gerber's article on the Workhorse brake recall reinforces my belief that the $2400 I have spent on my W-20 chassis has and is being caused by the faulty Bosch calipers with phenolic pistons. When I have contacted Workhorse, they say it is my driving habits and have offered no reimbursement for the bills I have submitted. At this time, I only want Workhorse to replace all of my calipers so that I can feel safe driving in mountainous areas. I totally agree with the comments made by Dan Duncan, Bob Zicchino, and Stewart. I wonder if any law firm is interested in bringing a class action suit against Navistar/Workhorse.
Sunday, February 07, 2010 7:52 AM
I am certainly is agreement with Roger, it is way past time for WorkHorse to step up to the plate and as much as I hate invovling lawyers into the mess, I think it is time! They have known about this problem for years and have kept it quiet and are now dragging there feet getting our motor homes fixed and safe!
Sunday, February 07, 2010 7:52 AM
I am certainly is agreement with Roger, it is way past time for WorkHorse to step up to the plate and as much as I hate invovling lawyers into the mess, I think it is time! They have known about this problem for years and have kept it quiet and are now dragging there feet getting our motor homes fixed and safe!
Sunday, February 07, 2010 8:00 AM
Workhorse is a division of Navistar. If how they handled the Monaco purchase is an example you will never get satisfaction!! They do not understand the words Customer Service!!
Monday, February 15, 2010 10:54 AM
From what I can tell, the problem lies with Bosch and not with Workhorse. It's Bosch that is not delivering the replacement brakes and our anger should be directed at them and NTSB.
Tuesday, February 16, 2010 10:06 AM
Yes, Mr. Webb, Bosch calipers are the problem. But why didn't Workhorse introduce a different brand during the 2004 recall if they had concern for the safety of Workhorse owners? If you have a brake problem now, prior to the recall, guess what caliper Workhorse is using for the temporary fix? Yes, the same faulty caliper that has been the problem since 2001. Knowing that the Bosch caliper was not safe, why did Workhorse continue to put Bosch on their newly-manufactured chassis? I believe that Workhorse should be held equally as responsible as Bosch.
Tuesday, February 16, 2010 6:29 PM
Bo sch may have manufactured the bra kes but the customers did not order Bosch brakes. They are Workhorse owners and it is up to Workhorse to make it right. Dick Webb is way off on this one. If you bought a truck and it had seats made by Leer and they were faul;ty would you go after Leer? of course not . It is the vehicle mfr. that holds the fianl responsability. When recalls are issued by the NHTSA they do not go after the componenet mfr. It is up to the mfr. to step up and make it right. Navistar is a horrible company.
Thursday, February 18, 2010 8:05 AM
Perhaps you are right that Workhorse should have reacted sooner but the problem TODAY is Bosch not Workhorse. When you contact Bosch they won't even acknowledge that there is a recall much less let Workhorse and us know when replacement brakes will be available. Pressure needs to be applied to Bosch because they are the ones holding up the show for the last year.

Saturday, February 20, 2010 10:06 AM
I would like for Mr. Gerber (author) or Mr. McCann (Workhorse) to answer some questions for us Workhorse chassis owners: When did Workhorse notify their service center technicians of the 4 diagnostic signs that indiate a defective Bosch caliper? Was it after November 16, 2007? How does one check for brake pad material or rough and damaged brake pad if the brake pad is completely gone and the rotor deeply scored? How does the mechanic/technician determine if discolored or heat-cracked rotors were caused by"binding" by the Bosch caliper or by the driver "riding" the brakes, when, as stated in the article, "after cooling for as short as 20 mintues the piston my decrease in diameter and release piston"? How does a National Director of Service (Mr. Stegich, Workhorse) or a customer relations person (Mr. Thomas), sitting in an office in Troy, MI, second-guess the mechanic on the scene in Idaho and determine that the brake pads and rotors were not destroyed by "binding" and cooling by the defective Bosch calipers? Lastly, why aren't FMCA, Good Sam, Escapees, and coach manufacturers putting pressure on Bosch and Workhorse/Navistar to get this unsafe problem resolved?
Saturday, February 20, 2010 4:35 PM
My brake problems started in 2005. O)nly after taking my M.H. to a repair shop, the repair shop told me ther was a recall on these brakes. After calling w.horse did they admit ther was a problem. They did not replace anything just cleaned. W.horse still has not replaced anything and will not talk to me. I have put pressure on National Hwy. Traffic Adminstration, but not good sam or anyone else. Seems these people talk a good game to get your money but no action.
Sunday, February 21, 2010 7:40 AM
Roger: Good Sam has never been involved in pressuring mfrs. They are not a "club" but a business. FMCA are a bunch of chickens controlled bya ancient wasps who wear ties and old school balzers. They do nothing. The NHTSA should force Navistar to fix this problem. Navistar sucks.

Sunday, February 28, 2010 5:12 PM
I have had brake problems since July 07 and paid for repairs to the brake and melted oil bearing cap. Sine the recall came out I have tried to contact Workhorse several times and they have not responded. I took it in for maintenance March 09 before a 2400 mile trip and they worked ok, but later in July 09, on two seperate trips, I had the rear brakes sticking. I took it to a Workhorse shop and he replaced the one in front that I had trouble with back in 07. Workhorse said the others were ok and he said I was good to go. Not sure I believe him so in November 09 ordered a new coach with Freightliner chassis. The dealer ship will deliver and pick up old coach. I liked Workhorse when I first bought it, but when it takes this long to get a safety issue resolved, I do not think they have our best interest or life in mind at all. We are seeing the same thing with Toyota. I guess someone will have to die before they take action. YES IT'S TIME TO GET THE LAWYERS INVOLVED.
Friday, March 05, 2010 1:32 PM
Yes I surely know about bosch brakes locking up. In 2004 we lost our brakes near Hagerstown,PA. By some miracle we were not killed. This chassis was only a year old. The repair mechanic thought we must have stored it in water. Calipers etc were all rusted. We were told last week that this only occurs with units 3-5 years old and after non- use for 5-6 months. This was from a workhorse rep. Unfortunately we now own a 2008 workhorse chassis motorhome and since we were notified almost a year ago of the recall we are now afraid to drive it. Yes someone6zsh3 will be killed.
Wednesday, March 10, 2010 12:07 PM
Are there no lawyers who RV? Can't we get a class action suit against Bosch and WH? It seems like only money, theirs, will get this thing rolling. I also bet that if any of us are killed in an RV accident due to brake failure that these two companies will say that we should have known better than to drive an RV with their brakes on it and that the fault is ours. Obama hates RVs and I don't believe that his justice dept. will go to bat for us.
Thursday, March 11, 2010 11:17 AM
Look at Tech Tips in the current FMCA magazine for more on the "new recall". More BS. None of the RV publications will go after these manufacturers (WH or Bosch) with the true extent of the problem. Like I posted earlier, this exact same problem, with the exact same brake systems, plus the air assisted hydralic systems, on other non Workhorse chassis' motorhomes have been occuring for several years. I have heard lawyers have been contacted who specialize in vehicle recalls, or lack of recalls that are necessary, who after initial interest seem to lose all interest. Wonder if they figure any suits will be dealt with like Monaco did. Declare bankruptcy, eliminating all warranty and recall liability, then sell for pennies on the dollar to your main supplier (Navistar) who happens to also build most of your chassis's and guess what, are the supplier for all Bosch brake systems. Its a joke, and after all these years still no real fix by Bosch.
Thursday, March 11, 2010 1:20 PM
I have moved state to state therefore my email has changed. Old email duckdon@charter.net. I know WH now says bosch will start repairs by early summer. We all know this is BS. or more blown smoke. Fortunately I am a retired maint. technician and have also worked on and rebuilt vehicles since I was 11 0r 12 and now I will repair my own brakes. I will keep track of parts and time and bill WH. I'm sure they will laugh at me but what the hell.
Thursday, March 11, 2010 10:44 PM
I still haven't gotten a good answer as to why some one cannot produce a stainless steel piston that will fit our calipers. Looking at the number of people who are afraid to use their RV and the delaying tactics of WH and Bosch there is a need for a true fix. If it were only the pistons plus the labor to replace them it could easily be under $2000. That is a lot of money but not when you consider the loss of use of our RVs and the safety of our families. WH might even be persuaded to pay half if we agreed as a group.
Saturday, March 27, 2010 12:13 PM
Hey I have a 2001 Workhorse Damon 3270 anf nothing but problems with my electric parking brake I have owned this since 2002 and have never made a trip over 500 miles without some problem with this. Workhorse dealeers have replace the relay 3or 4 times and now up to a 50 amp relay. My last trip in Jan 10 was to Texas and It locked on 30 miles from home but I could not stop it was cold,windy and snow blowning I sent another 10 miles to a McDonalds and stop and now have no parking brake. I made the 3400 mile trip with no parking brake. I am back home now and I am going oto tear into this myself but would like to get the wiring specs. and also the repair manuals for this. Workhorse wants $100.00 for this I think the should repair the brakes but no help here, yes it is bosch parts.
Thursday, April 01, 2010 7:53 AM
My 2004 Itasca Suncruiser is in a service shop as we speak with a locked up right front brake. Second time in 2 years. Is there a fix. I am afraid to take a trip to the Northwest this summer. Is anyone out there getting any relief?

Monday, April 05, 2010 11:48 PM
We have a 2006 Monoco Simba by Safari. Lots of problems. Most fixed and some we can live with; however, brakes are the "kiss of death". We can not go any where nor can we sell it. We owe quite a bit so we continue to make our payments as our RV sits in the driveway and WORKHORSE/BOSCH twidle their thumbs. We are not young and this was to be our "Golden Years" vacation home. Is there any help any where????? A "class action" is not even an option for many of us because we will not live long enough to see the settlement. It seems when Monoco filed Chapter 11 or 13 and Navistar bought or took over; Navistar assumed all the assets but not all the liabilities. We've spoken to a couple of attorneys and unfortunately they pretty much say we are "out of luck". Do you have any more or better information such as who may be assuming the liabilities or a schedule as to when or if a fix is in the works. We purchased our RV new from McMahan in Irvine, California. Perhaps our state or even federal senator's or representatives could help. There needs to be something done before some unsuspecting family is killed on the highway because of workhorse/bosch brake problems. Not just those in the RV but also those on the same road as the faulty RV.
Tuesday, April 06, 2010 8:06 AM
Like I said in a previous posting I am going to repair my own brakes. I know this is what WH wants but my wife and myself life is more important than playing politics. As I said earlier I moved state to state back to our original home in In and I notified WH of this move and they have not even acknowledged my letter. The worst company I have ever been associated with. Good luck to everybody. Don Duncan

Tuesday, April 06, 2010 12:30 PM
Have a 2003 Holiday Rambler on Workhorse W22 chassis. Have had no problems until a week ago last Sunday. Had just passed through Longview Texas and were 1 mile from Ore City when we smelled burning brakes. Pulled over, checked all wheels, and the Right rear was smoking and burning hot. Call road service who sent tech out to check problem, confirmed rr brake problem and pried piston back in, checked other 3 wheels, the led us to Workhorse service center in Longview. In the morning service tech comfirmed RR caliper was seized, others appeared to be OK. No parts in stock, on backorder. Pide air freight to get new caliper in, came Tuesday, left about 4:30 heading north, got to Ore City (1 mile from previous lock up) and smelled burning brakes again. Call dealer, who said come back now, and our backorder just came in. Went back to dealer (drove 15 miles without once touching brake pedal), where they confirmed the Left rear was seized, and both front were seizing but were not locked up yet. Had all 3 calipers and pads replaced, paid for front 2 and left. Both rear rotors had turned blue from overheating but pad material transfer had not occurred. Front rotors had not turned blue (mainly because I was aware that at stop lights when I took my foot off the brake it did not creep either ahead going down hill or roll back going uphill). This brake business has been going since the 2000 model year, and one of the standard answers is "Well, the SAME BRAKE SYSTEM is used on all kinds of TRUCKS, and there's no problem on any of the trucks, it must be the way YOU use them"
Thursday, April 29, 2010 5:20 PM
RV Daily Report does not endorse any effort by any law firm to troll for victims on this website. Attorneys who wish to use this forum in their fishing expeditions may purchase a license through our various advertising programs. All future comments seeking to identify prospective plaintiffs will also be deleted. GREG GERBER Editor, RV Daily Report
Tuesday, May 11, 2010 3:14 PM
WE have been having problems since 2003. Last year we were afraid to drive our Winnebago which we bought new in 2003 and cannot use. We are tired of the frustration and are ready to join a class action law suit if there is one out there. That may be the only way to obtain a resolution to this problem that has made our motor home virtually worthless.
Saturday, May 15, 2010 9:50 PM
Well, to continue the Workhorse saga..... We submitted our bill *marked paid in full) to Workhorse, requesting a refund for the 2 front calipers and brake pads. The reply was "since there was no APPARENT damage to the front rotors, the claim has been denied. I think the only way to get them to pony up to their obligation in this brake recall is to: Drive the sucker til it won't move, with fire coming out of all 4 wheels, even if you have to burn out the transmission to do it. I will never even consider buying another RV on a Workhorse chassis, and I hope many others will do the same.
Sunday, May 16, 2010 8:48 PM
small claims works wonders

Saturday, May 22, 2010 8:04 AM
In my previous comments I forgot to mention what we did to "fix" the problem until we were able to drive to the dealer for repair. We were on our way to the dealer to get normal maintenance service when the driver front brake seized. I called the dealer's service manager and he was very familar with the problem. His advice was to park it overnight (we were very close to a RV park) so it could cool down. Then, in the morning back up and firmly apply the brakes, repeating this once or twice more. It worked and we were able to drive the 30 miles to the dealer with no reseizing. When they checked the brakes they found both rears had seized sometime previously (we bought the coach used) and the ABS sensor wires had been disconected (cut) which he said was at one time the recommended "secret repair" by Workhorse and Bosch at a previous recall. Their position was that the ABS was not really a safety issue, ignoring the damage to the brakes themselves. Welcome to the world of Monaco, Workhorse and Bosch.
Friday, June 04, 2010 4:54 PM
I am the second owner of a 2000 Itasc Suncruiser, eventho Workhorse says my motorhome isn't in the recall, I have experianced the same problems with my brakes, currently it's in the shop for repairs.

Monday, June 14, 2010 9:39 AM
It is painfully obviuos that this is a problem not only with Workhorse chassis.I am an owner of a 03 Monaco Knight DP that just had a another brake sieze just south of Houston I-45 what a place to have a problem like this to occur.This has happen to me once in the past and before I could realize what had happened it went away.I talked to the sales dept. at Voght RV in FT Worth Texas and they told me (yeah this had been a reocurring problem)I went balistic.What he did not know was that I had bought the RV from them not more than two years ago.This means they know the problem is there but they will not say anything to you.I asked him is this why they did not have anymore Monaco's on the lot.He could only give me a deer in the headlight look.I agree with the man who stated we need to get the lawyers involved.Me and my wife bought this RV with the ambition to travel when I retire.Like others I have an RV Im paying through the nose for and cannot take it on trip without thinking the brake is going to sieze.If anybody wants help to start the ball rolling with these lawyers will then I'm your Huckleberry J.W.Haire Jr.
Monday, June 14, 2010 4:26 PM
I have a holiday rambler ambassador,2003. Roadmaster chassis. Same brakes and same caliper not releasing. Having the whole brake system replaced and will end up with the same problem. Bosh brake system , but new and $6K out of my pocket. Extended warranty will pay for nothing on brakes. Class action is the only way. Will pull the abs fuse just in case and sell asap!
Saturday, June 26, 2010 3:07 PM
June 26th 2010 stuck in Callahan, FL...Workhorse is not take responsibility so far..I'm in route from Ft. Myers, FL to Oakmont,PA for the LPGA U S Open..already have tks..looks like we'll be late..one place said it would take 2 to 3 weeks for an appointment !... 2006 Bounder 32W...buyers beware !...
Sunday, June 27, 2010 11:05 AM
My coach is currently in the shop with the same brake problems that everyone is experiencing. Returning home 6/21 from PA I smelled the burning brakes and engine drag. Stopped at the first rest stop and let them cool. Tried to contact Workhorse ~~ they were no help. Their suggestion was "don't drive it". needless to say that is not the solution. They need to step up to the plate and pay the necessary repairs and make the proper calipers available NOW!!!
Monday, June 28, 2010 11:08 AM
June 28th 2010 It is a shame that Workhorse is so indifferent to our problems, maybe this matter needs to be taken to the national safety authority who handle recalls, What happens if the Brakes fail when you are approaching a bunch kids in a cross walk. HOW MUCH LONGER CAN WE WAIT. Norm Reed
Monday, June 28, 2010 12:20 PM
Have a 2003 Holiday Rambler Ambassador roadmaster chassis same prokes as workhorse recall. Monico had a recall in 2002, same problem. The new owner of Monico is not liable.? Had Good Sam extended service plan. They called it preexisdting and declined repairs. Cost me $3700.00 to have all rotors,clipers,pads, bearings and seals replaced.
Monday, July 12, 2010 11:42 AM
This is totally wrong what Workhorse is doing to us. This recall is for vehicles built from July 2000 through Dec 2007. I called both Workhorse and Bosch asking them what changed to the braking systems on the vehicles built after Dec 2007. Neither would tell me what changed. No one knew! Everyone call NHTSA and file an individual complaint. Their number is 1-888-327-4236. We have to push Workhorse and Bosch as hard as possible. I am looking for an attorney who will take our case as a class action.
Tuesday, July 13, 2010 3:46 PM
I have a 2003 Monaco Knight RR4R Roadmaster chasiss with the exact same brake problem. 6 months ago my Rt. front was dragging, replaced the caliper and pads. Now just yesterday I was coming home from Bend OR. and both back brakes starting dragging. I also called Monaco's current number and the representitive stated it was the caliper pins. She also told me the same as everyone else, that Monaco has filed bandrupcy and I was out of luck. Form what i'm reading it is not the caliper pins it is the pistons inside with water. Which is correct? All I want to do is get it fixed and enjoy my RV.
Thursday, July 15, 2010 12:56 PM
It is a little of both. The caliper pins can get rust build up on them and cause them to stick. This has been a consistent problem with these types of bosch calipers. You also need to flush the brake fluid every year to prevent the piston shafts from getting water or moisture in the caliper which has been leading to overheating of the caliper and causes the pistons to expand cause them to not release. If you flush them now, you will need to do it again in about 2 months to make sure all the possible water is removed. As far as I know there is not a replacement part from Bosch that does not contain the same type of material used in the calipers. Best advice is the flush the brake fluid once a year or anytime the motorhome sits for any more than 3 months and drive it at least once a month for about 50 miles and use the brakes during that time. Good Luck.
Monday, July 19, 2010 8:27 PM
We have a 2004 HR Ambassador - we lost the braking system going down the mountains in VA. We were lucky that there was an old weigh station/rest stop and were able to turn into it and get stopped. We were on our way to Myrtle Beach. The unit was towed about 160 miles to Kernersville, NC to a repair shop. It is still there - workhorse wouldn't authorize any repairs and neither would our extended warranty. We heard today that workhorse has authorized to replace the front but not the back even though the back are damaged. The tech said not to drive it unless the back brakes are replaced. Workhorse says we should make it home because if the back brakes completely fail, then we will at least have new front brakes. BUT.....there are NO parts available at this time anyway!!!! They also said they absolutely will not reimburse for any out of pocket costs we incurred.
Tuesday, July 20, 2010 8:30 PM
It is a shame that Companies can be so callous, I believe all owners of affected units should be writing to the transportation department that oversees vehicle recalls, anyone out there have a name and a title for such an individual Norm Reed
Friday, July 23, 2010 8:20 AM
We have written to our Senator, a Consumer Advocate Group, our local news. Apparently, from what we have been told the NTSB is on this whole thing with Workhorse/GM and they are the ones who allowed Workhorse to issue the interim letter. We also called our insurance company and they can't initiate anything unless there are actual claims from injuries or accidents. Basically, unless there are numerous fatalities, no one will do anything. We also heard from Workhorse that they have decided on a fix and they are now starting the re-tooling phase. How long does that take before any of us start to see parts?
Friday, July 23, 2010 1:06 PM
Since this has been going on for over 8 years I think we are all kidding ourselves to think there will be an across the board recall or reimbersement of prior repair costs of all MH brands that have the Bosch/Workhorse brake parts. I got very lucky in that my extended warranty covered all but the passenger front as it did not freeze up. I paid that out of my pocket. Not happy but a heck of a lot better than paying for the entire thing. Good Sam extended warranty not covering should be fought. When a unit is OK, then fails that is not a pre-existing condition.
Friday, July 23, 2010 8:16 PM
Have a 2004 National Seabreeze LX on W22 chassis. We have had (2) incidents with the first being a melted oil sight glass on front passenger side causing a 55 mile tow and bearings, spindle, etc with extended warranty paying about 75%. That was in 2008 before the notice came out. Again in 2009, smell of brakes, pulled over and called Workhorse. Got to dealer way out of town, rented car and 2 weeks later, they had replaced drivers side front caliber (no charge) this time as the notice was out. Mechanic told me the "new" caliber was just as defective as the old one and their was no known fix yet. I scared as hell and I have notified NTSB and never got the "written statement" for review in the mail. NTSB says "Workhorse" admits problem so what's the problem?
Sunday, July 25, 2010 7:41 AM
hI have a 2004 fleetwood bounder with 5000 miles with a workhorse chassi. I am expering the same problems, brake smell from the front passenger side, very hot to the touch, abs light on all the time, pedal goes to almost to the floor, and i have to pump it back up. Does anyone have any advice about this problem?
Monday, July 26, 2010 7:15 PM
That is what happens when the brakes fail. You should contact your dealer about it. Someone has to inspect the brakes and make the determination that they are bad so Workhorse will cover the repair. We are still having no luck in locating parts for our RV. It is in NC and we live in NY. We are calling a lawyer to see if we have any options on suing our extended warranty company and/or Workhorse for any of this. No matter what they tell you, it is VERY DANGEROUS to drive the RV.

Thursday, July 29, 2010 9:59 PM
I have a 2004 Fleetwood Southwind 37C on a Workhorse chassis and as we were driving down to Fort Lauderdale Fla last October I had the experience of having the back brakes heating up. We had just pulled off the 95 in Petersburg Va when this happened, at 8:00pm as we were to stop for the night. As I passed in front of the Motorhome I noticed fluid leaking from the front. Opened the hood and noticed the brake fluid boiling out of the front of the brake fluid container. I let it cooled off and left next morning and had no problems getting to Ft Lauderdale. After we parked it at the RV park I called Workhorse and they said since it was only an interim letter which was sent out (which I never received) probably because we are Canadians, I was told that Workhorse would not cover the cost because the work was not done by a Workhorse dealer. I have a friend which is a class A mechanic in Canada, and works in the Rv's. Since I carry the tools with me, we took the back brakes off and I was able to buy all the parts at the truck center which is a Workhorse Dealer. I was glad, I was able to have the work done while we were parked and everything was ok coming back home to Ottawa in April of this year. But has for Workhorse, our next RV which we will probably sell this next year, will surely not be a Workhorse Chassis, and certainly won't be BOSCH brakes.
Thursday, August 12, 2010 3:17 PM
I've been looking for a Coach all summer and most of the Coaches that show up is WH chassis had Ford before and no problems, was just going to buy a 2003 Pace Arrow in CT with WH chassis they said the brakes was done that's when I found this site and thanks to you people I will not buy this Coach.
Sunday, August 15, 2010 9:35 PM
I bought a new Motor Home in 2003 with the Work Horse chassis and was notified of this recall. I have had all the problems stated and have spent many dollars getting the repairs done and no reimbursement from Work Horse or any promis. This is a poor way to do business for a company like GM/Bosch to put a product on the market and expect the public to find their falts. Why is this so slow coming to a close from Work Horse and or Bosch? Has the NHTSA closed offices too?

Monday, August 16, 2010 3:03 PM
We finally got our RV back from NC but we had to pay over $1,000 to get it back. Workhorse and the extended warranty refused payment of the back calipers. The extended warranty wants it to fall back on Workhorse and Workhorse said they would not fix them. They were very sarcastic and flippant when we called them - saying at least we would have front brakes if the back ones were no good and sorry for our bad luck!! We paid the amount just so we could get it home. We have filed complaints with Workhorse, the NTSB (who doesn't care unless someone gets killed), and we are getting a lawyer to try and sue Workhorse and the extended warranty for re-imbursement. We have also contacted the Attorney Generals office for NY. We are going to keep telling people about this until Workhorse starts treating people right. It is wrong how they have taken advantage of everyone who is affected by this. They are being very dishonest and underhanded. People need to complain because with all the contacts we have made so far, we hear the same thing - we haven't heard that many complaints. There is no reason for Workhorse not to have good parts yet. It will probably still be a long time before we see a fix for this. Our unit has the same defective parts on it that failed. They said that is all there is to fix them with. They should be made to replace the brakes over and over again until they get it right!
Tuesday, August 17, 2010 3:09 PM
June 2009 brake failure. Workhorse paid` $230. for an inspection. I paid $1800.+ for the repair. I was told accept that or nothing. I have this in writing. 13 months later and still no word from Workhorse. I'll never buy this chassis again.
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